Frequently Asked Questions

TalkTherapy NY is a large online counseling platform in NYC . We change the way people get help with facing life’s challenges by providing convenient, discreet and insurance covered access to a Professional  therapist. TalkTherapyNY  makes professional counseling available anytime, anywhere, through a computer, tablet or smartphone.

Telehealth may seem strange at first because we have all been used to an in-person system, however, the more advanced with technology healthcare becomes the easier these services are for you to access. No longer do you need to take time off work and spend your energy commuting to appointments. You can accept an appointment from your office on your lunch break without going anywhere. This may also be beneficial for individuals who feel nervous about therapy. You can begin services in your home and safe place as you transition into talking through your life’s experiences. You can consider this a kind of soft start to therapy if that is helpful to you!
It may seem as though it could be counterproductive to meet with a mental health therapist by video chatting, however, our professionals are trained in telehealth. They are prepared to provide you an equally as helpful service as they would in person. They will listen, validate, and understand while you feel comfortable in your preferred environment. You will accomplish you seek if you put in the time and energy.
At TalkTherapyNY, we believe in getting you access to the services necessary to meet your need. Regardless of if you just started having symptoms or if you have experienced persistent mental illness, we are prepared to provide you effective counseling and medication management symptoms. We believe in and operate from a recovery model. We know that you can achieve what wellness and recovery means to you. This means that if there is a service we cannot provide to you in-house, we will work to get you access to a provider who can offer that to you.
Yes! We accept a variety of publically and privately funded insurance programs. Book an appointment today to see if we are in-network to your insurance plan.
In the event that you are finding it difficult to pay for services, we would be happy to talk with you about the best way to access mental health services based on your financial status. Book an appointment today to discuss what this may look like.

It generally takes around 24 hours to be matched with a counselor, and on some occasions might take a little longer depending on which qualifications and expertise you prefer in a counselor.

This depends on your needs and varies a lot from one person to another. Some people feel they get most of the value after just a few weeks, while others prefer to stick to the program for an extended period of time. This is completely up to you.

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